News

U.S. Cellular will visit communities throughout Knoxville to enhance summer and provide residents with unique experiences at their favorite local businesses, block parties, community parks, festivals and fairs as part of the Better Day program.

In a recent U.S. Cellular survey, respondents indicated that 13 was an appropriate age for a child to receive their first mobile phone, whereas five years ago this age was 15.1 Because the appropriate time can vary from family to family, parents can be challenged with how best to introduce their child to their first phone. To make this process as easy as possible for both parents and kids, U.S. Cellular recommends that families work together on guidelines for cellphone usage to ensure that children are using their phones responsibly, courteously and safely.

Out of the office can still mean you’re on the job. With the help of a smartphone or tablet such as the 4G LTE iPhone 5s or iPad Air, and some helpful apps, users can optimize their work experience on location and in the moment without sacrificing productivity.

U.S. Cellular celebrated the grand opening of a digital store in West Knoxville’s Turkey Creek with a ribbon-cutting on June 17 with the Farragut-West Knox Chamber of Commerce. The new store, a nearly half-million dollar investment, is the latest initiative by U.S. Cellular as part of its commitment to East Tennessee.

A recent U.S. Cellular survey indicated that 58 percent of Americans have damaged, lost and/or had a phone stolen.¹ Replacing a wet smartphone can be costly, so there are recovery steps you can take if your device accidentally ends up in the sink, gets splashed by waves at the lake or encounters a stray thunderstorm.

Associates at the U.S. Cellular Customer Care Center in Knoxville presented a check for $3,000 to Make-A-Wish East Tennessee at a gathering at the call center facilities on May 7.

Your smartphone or tablet can track your pet, find other animal lovers and promote responsible pet ownership. National Pet Week, May 5-11, is the perfect time to download some new apps and learn about all you can do from the palm of your hand.

In honor of Earth Day, U.S. Cellular encourages people to recycle their old electronic devices and is providing incentives to do so. Customers can get up to $250 when they trade in qualified smartphones – including Apple® iPhones – at U.S. Cellular retail locations through the company’s Trade-in Program.

More than 43.6 million Americans prepared and e-filed their own income tax returns in 2013, up 4 percent from the previous year, according to the IRS. However, complicated forms, looming deadlines and stacks of paperwork can discourage some from tackling their own taxes and getting their refund fast.

U.S. Cellular upgraded the wireless experience for its Tennessee customers in 2013 by investing $57.6 million in 4G LTE network enhancements across the state. Currently, nearly 90 percent of U.S. Cellular customers have access to 4G LTE speeds that are up to 10 times faster than 3G and similar to a cable Internet connection. The company also invested $13.3 million in upgrades to its existing high-speed network in Tennessee.