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U.S. Cellular hiring for Customer Care positions in Knoxville

September 1, 2020

U.S. Cellular is looking to fill 200 open positions across its five Customer Care Centers, including the one located in Knoxville. Full and part-time customer service positions for all shifts are available in a high-energy, professional environment, and interested applicants can apply online at Hiring will continue for the next several months, and all interviews will be conducted virtually to protect the health and safety of all parties due to the ongoing pandemic.

“At U.S. Cellular, we strive to provide an excellent wireless experience for our customers, so we need a diverse, motivated and collaborative associate base to help us deliver on that goal,” said Sharon Stewart, director of U.S. Cellular’s Customer Care Center in Knoxville. “We look forward to hiring new associates into the exciting and fast-paced world of technology so we can develop their skills and turn their job into a career.”

The open positions offer a competitive starting wage and benefits, along with incentives including performance-based quarterly bonuses and discounted service. U.S. Cellular looks for empowered professionals with relevant experience, excellent communication skills and an enthusiastic commitment to customers. The company offers ongoing training and career development, and many Customer Care Center leaders began their careers in these customer service roles.

Other U.S. Cellular Customer Care Centers are located in Cedar Rapids, Iowa, Madison, Wis., Tulsa, Okla., and Waukesha, Wis. In 2020, the company was named a Best Place to Work for Disability Inclusion and recognized by the Corporate Equality Index and Diversity Best Practices Inclusion Index. For more information on careers at U.S. Cellular, including in its Knoxville area retail store locations, please go to

About U.S. Cellular
U.S. Cellular is the fourth-largest full-service wireless carrier in the United States, providing national network coverage and industry-leading innovations designed to elevate the customer experience. The Chicago-based carrier is building a stronger network with the latest 5G technology and offers a wide range of communication services that enhance consumers’ lives, increase the competitiveness of local businesses and improve the efficiency of government operations. It is ranked #1 in the North Central Region in the J.D. Power 2020 Wireless Network Quality Performance Study – Volume 2. To learn more about U.S. Cellular, visit one of its retail stores or To get the latest news, promos and videos, connect with U.S. Cellular on, and