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Hillcrest Healthcare hires Shirley Crum as director of nursing at West Hills

May 19, 2020

Hillcrest Healthcare has hired Shirley Crum as director of nursing at its West Hills community in Knoxville. Crum will provide oversight of both clinical systems and teams at the 194-bed facility.

“Hillcrest Healthcare continuously strives to deliver the best care to our patients and residents,” said Barry Davis, president and CEO of Hillcrest Healthcare Communities. “Shirley’s leadership, operational experience and ability to professionally develop the staff while exceeding the expectations of residents allow us to provide the utmost quality of care.”

Shriley Crum, Hillcrest Healthcare

Crum earned a Bachelor of Science in Nursing (BSN) from East Tennessee State University and a master’s degree in applied organizational management from Tusculum University. She is a member of Sigma Theta Tau International Honor Society of Nursing. She previously served as regional director of clinical operations with Genesis HealthCare and Kindred Healthcare and held the role as chief clinical officer at Vidant Beaufort County Hospital in Washington, North Carolina.

“I had many nurse heroes in my life who inspired me to become a nurse,” Crum said. “Supporting staff through development and leadership and serving patients and residents with excellent and compassionate care are at the core of my commitment to provide quality healthcare. I especially enjoy talking to residents and hearing their stories.”

Crum is the daughter of the late Reed and McKindria Crum of the Camp Creek community in Greeneville, Tennessee. She has two children, Reeda Hall and Aaron Harr, and a grandson, John Hall.

Outside of work, she enjoys baking, canning, building furniture from reclaimed lumber and gardening.

About Hillcrest Healthcare Communities, Inc.
Hillcrest Healthcare Communities, Inc. operates three skilled nursing, rehabilitation and long-term care facilities in Knoxville, Tennessee. With 560 beds and more than 500 employees, Hillcrest Healthcare is the largest provider of skilled nursing care in Knoxville, with locations in the north, south and west communities. Chartered in 1960 as a 501(c)(3) organization, Hillcrest Healthcare continues its mission to provide long-term care and skilled nursing home beds to the citizens of Knox and surrounding counties. For more information, visit, or